In general, Garden Theatre may receive “personal information” about users. References to “personal information” mean a person’s name, address, telephone number, email address. Garden Theatre will not accept social security numbers. Users are responsible for the accuracy of information provided to Garden Theatre.
Garden Theatre forms require users to submit certain personal contact information (such as name and email address). Such personal information is used (a) to distribute to the registrant information he or she has requested, or (b) to contact a user in relation to his or her account or submission.
Reasons for contacting users include problems with the account or submission, changes to our web site which require action on the user’s part, or informing a user of additional services specifically related to the services for which the user has already registered. If you do not wish to provide us with any personal information, you may still access and use much of the web site; however you will not be able to access and use those portions of the web site that require you to provide your contact information.
Typically, e-mail addresses provided to our website are only used for:
• Contacting a customer about an order or performance change or cancellation.
• Providing a customer with requested information.
• Subscription to our e-mail newsletter.
Persons who supply us with their e-mail address online may receive email contact from us with information regarding orders they have placed online, to notify you of a performance change or cancellation, or through your subscription to the Garden Theatre e-mail newsletter. Garden Theatre will never sell or distribute e-mail address information.
If you supply us with your postal address online, you may choose to receive periodic mailings from us with information on new products and services or upcoming events.
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or in the event of a performance change or cancellation. Garden Theatre will never sell or distribute telephone number information.
Statistical information regarding user traffic is collected by our web host and provided to Garden Theatre.
We do NOT sell, rent, or otherwise distribute your personal information. Your email address will only be used by us to send order confirmations and in connection with our newsletter. You may opt out of this newsletter service at any time by sending a reply stating you wish to be removed from our email list.
Cookies: A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies may store a user’s name and password, sparing the user from having to re-enter that information each time he or she visits.
Electronic transactions for ticket sales are administered by Omni Ticket Network. Credit card information in such cases is passed through our web site via a secure connection (SSL) to a Gateway and then to a Merchant Account for processing the credit card purchase. Garden Theatre and its website development firm do not save this credit card information, and do not have direct access to this information. Credit card information is captured only during a specific order and for that order and is not auto-populated by using information from previous orders. Garden Theatre staff can only see the last (4) four digits of the credit card for customer service for your specific order. To the extent that we do come into contact with users’ financial information, we will take appropriate measures to safeguard such information from public disclosure and to comply with all applicable laws relating to electronic transactions, and to require that our contractors do the same.
Changes to this Policy:
Garden Theatre reserves the right to change this policy at any time. Please check this page periodically for changes. Your use of this website following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and policies that applied at the time the information was collected.
This website has basic security and data backup measures in place to protect the loss, misuse and alteration of the information under our control.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or call 407.877.4736. This policy does not apply to the practices of companies that Garden Theatre does not own or control, or companies which rent Garden Theatre or hire Garden Theatre Box Office as a ticketing service provider.
For questions or comments on this policy e-mail INFO@GARDENTHEATRE.ORG or write Garden Theatre at 160 West Plant Street, Winter Garden, FL 34787.