What is the Garden Theatre?
Located in the heart of historic downtown Winter Garden on Plant Street, the Garden Theatre is a nonprofit organization committed to enriching, engaging, and entertaining through creative experiences. The theatre, which reopened 2008, showcases an atmospheric theatre in a Mediterranean Revival-style venue. The Garden Theatre hosts live plays, concerts, movies, and more to the residents of and visitors to the city of Winter Garden. Our address is 160 W Plant St, Winter Garden, FL 34787.

How do I find out what’s currently playing or coming soon?
This website is the best place for up-to-date information on upcoming events. If an event is taking place at the Garden Theatre but is not listed on the site, it either means that it is not open to the public or is being ticketed by another organization renting the theatre. You can also find plenty of updates on our Facebook page.

Do I need a reservation?
We recommend getting your tickets as soon as you’ve made the decision to attend an event. The Garden Theatre is an intimate venue with 295 seats, and some performances fill up quickly. If tickets are available the night of the show, they are sold on a first-come, first-served basis and seating may be limited. If you plan on attending at least seven events during our season, we recommend that you consider a subscription, and our helpful Box Office staff can assist you with selecting your seats.

What are my options for parking?
A free public parking garage located directly behind the Garden Theatre is available for use. The garage is located at 160 S Boyd St. with entrances on S. Lakeview Ave. and S. Boyd St. There is also limited street parking (including several handicap accessible spaces) available on Plant St. and surrounding side streets.

Content Transparency

Who qualifies for the youth ticket rate?
The youth ticket rate applies to guests ages 18 and under.

I’m bringing a little one. Do they need their own ticket?

Children are welcome to attend if you purchase a ticket for them.

• Children under the age of 3 are not permitted in the theatre during live theatre performances, or Interactive and Classic movies. No lap-sitting will be permitted.
• Children ages two and under are welcome to attend all educational performances, sensory-friendly performances, or Milk Money Movies. Lap-sitting will be permitted but all children must have a ticket regardless of age.

Who qualifies for the senior ticket rate?
Persons aged 60 years and older.

Where do I buy tickets?
You may purchase tickets online (using this website), by calling the Box Office, or by visiting the Box Office. The Box Office is open Tuesday – Saturday, 12 – 4 pm, as well as 2 hours prior to any showtime.

Garden Theatre is not able to verify the authenticity of tickets purchased through third parties.

Is there a ticket fee?
The 2019-2020 Season saw another year of incredible growth for your Garden Theatre. A per-ticket fee will apply to online, phone, and in-person ticket purchases, which will go toward the historic preservation and operation of our growing nonprofit.

Subscribers receive the very best benefits and discounts, including no fees on any ticket purchased through the subscription. Visit gardentheatre.org/subscribe for more information.

What is your refund and exchange policy?
While we do not offer refunds, we gladly offer an exchange of your tickets for a $5 fee per order (even if one order includes multiple tickets). The exchange must occur prior to the performance for which you are currently ticketed. The Garden Theatre will not offer compensation for performances missed due to a patron’s no-show by curtain time. If you are unable to make a performance, please call the Box Office at 407-877-4736 x0, or email us at boxoffice@gardentheatre.org.

How do I get my tickets?
Once you’ve made a ticket purchase, you may bring your smartphone or printed email ticket with you and present it to the ticket taker for seating. Tickets cannot be mailed.

When is the Box Office open?
The Box Office is open Tuesdays through Saturdays 12-4pm, and always two hours prior to show time.

Where and what is Will Call?
“Will Call” is the term for the location within a venue where tickets that have been ordered and paid for in advance can be picked up by patrons. Will Call is located in the Box Office.

What is Garden Theatre’s waitlist policy?
The Garden Theatre does not offer a waitlist. If a show is sold out, we cannot guarantee seats to patrons wanting to purchase tickets. We encourage you to purchase tickets as early as possible to ensure your seats.

Are there discounts available for large groups?
Yes. For groups of 10 or more, contact Group Sales at 407.877.4736 ext. 208 or groupsales@gardentheatre.org.

What should I wear to a performance?
We encourage you to wear whatever you feel comfortable in. Jeans and tennis shoes are perfectly acceptable, although some patrons prefer to dress more formally. When in doubt, business casual is always appropriate. Please remove your hat when entering the theatre.

When do doors open for seating?
Theatre doors will open for seating 30 minutes prior to the show.

Can I bring in outside food and drink? Do you offer concessions?
As a non-profit organization, we kindly ask for no outside food or drink. We are able to keep our ticket prices low by offsetting our costs with concession sales. Please enjoy our selection of reasonably priced snacks and beverages available in the lobby. Please note that the Garden Theatre is a smoke-free environment (including e-cigs, vapor, etc).

What is your latecomer seating policy?
Seating begins 30 minutes prior to curtain. For the safety of our performers and the benefit of fellow patrons, late seating is at the discretion of the House Manager and you may not be seated in your original seats. You will be admitted at intermission if there is not appropriate time prior to intermission. Plan to be comfortably in your seat prior to the beginning of the show; this will make your experience and the experience of those around you more enjoyable.

My question isn’t answered here. What do I do?
Shoot an email to boxoffice@gardentheatre.org and we’ll have an answer for you!

Accessibility

Garden Theatre provides a seamless experience for any patron living with a disability with ramps, removable seats, lighted aisles, accessible restrooms and elevators. Assisted listening devices and large print playbills are available for the hearing or vision impaired.

Please contact the House Manager for assistance.

Sensory Friendly Performances

Sensory friendly performances are for families that have members (both children and adults) with Sensory Processing Disorders (SPD), Autism Spectrum Disorders (ASD), and special needs.

Special modifications will be made for these performances, including reduced volume levels and modifications to lighting, haze, and other special effects.

Families are welcome to bring items (blankets, pillows, noise reducing headphones, snacks, etc.) to make their visit more comfortable.

American Sign Language Interpreted Performances

In partnership with Signing Shadows, Garden Theatre will present American Sign Language-interpreted performances throughout each season.

When looking at the stage, the interpreters will be located in front of the stage on the far right.

For more information about the best seating to view the interpreters, please email BoxOffice@gardentheatre.org.